Define “Done” Before Work Begins
A vague task invites avoidable revisions. Define its purpose, scope, output, completion criteria and deadline before assigning it.
A Cornerstone collection
Professional Excellence
Ideas for checking claims, communicating clearly, and bringing sound judgment to purposeful work.
What should I check before I use an AI answer?
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Before You Trust an AI Answer, Ask What Would Make It Wrong
A fluent answer can hide an unchecked assumption. Review the claims, inspect their sources, and decide what evidence would change the conclusion before using it.
Read the featured article
A thoughtful reading sequence
From the question to your next step.
- 013 min read
Before You Trust an AI Answer, Ask What Would Make It Wrong
Check the evidence before using a confident answer.
- 024 min read
A Handover Ends When the Next Person Can Act
Hand over the information and authority needed to act.
- 034 min read
Everyone Agreed but Nobody Made the Decision
Turn agreement into a clear decision and an owner.
More from this collection
Keep exploring.
Correct the Error Where People Will See It
Fixing the source does not reach every copy. Trace who relied on the error, state the correction and check the affected action.
Everyone Agreed but Nobody Made the Decision
Support is not authorization. Record the actual decision, its owner, its limits and what remains pending.
When Reliability Becomes Everyone’s Safety Net
A dependable person can conceal a weak process. Make recurring rescue work visible and give responsibility a proper home.
A Handover Ends When the Next Person Can Act
Sending information is not the same as transferring responsibility. Make the next action, owner, uncertainty, and escalation route clear.
Speak Up When Your Voice Carries Less Weight
Rank can make a necessary concern hard to voice. Prepare a specific observation, name the consequence, and use the right escalation channel.
When a Checklist Becomes a Substitute for Attention
A completed form cannot guarantee that reality was understood. Use checklists to support observation and make unexpected conditions visible.
Before You Trust an AI Answer, Ask What Would Make It Wrong
A fluent answer can hide an unchecked assumption. Review the claims, inspect their sources, and decide what evidence would change the conclusion before using it.
Turn Your Expertise into a Usable Guide
Turn professional experience into a clear guide with a defined task, transparent sources, realistic examples, and a practical review process.